SHIPPING & FAQ
Frequently Asked Questions
What is the shipping cost for domestic/international orders?
- Standard shipping is based on rates of carrier you choose for domestic. For international orders, please contact us first before placing an order to give you an estimate on the shipping costs.
How do you ship orders?
- We use USPS and other carriers as shown on the check out cart to ship orders.
When will my order be shipped? When will I receive my order?
- We ship orders within two business days. You should receive your order within seven business days for domestic orders. We do not ship international orders at this time.
- Do you offer overnight delivery? Can I use my account with <carrier> to ship my order?
- We do not offer overnight delivery. No, we may not use your account with <carrier> to ship your order.
Do you apply sales tax?
- Taxes are only applicable when the product is shipped to Maryland. Maryland's taxes is 6%.
What method of credit card payment do you accept?
- PayPal, American Express, Visa, MasterCard, Discover, debit cards, and prepaid/gift cards.
I don’t have a credit card. What other payment options available?
- You may pay via Paypal. You may also fill out and mail the order form in the enclosed return envelope. Please make check payable to Blue Dreams USA and mail to:
Blue Dreams USA Inc
Attn: Customer Order
11700 Old Annapolis Road
Frederick, Maryland 21701
Do you offer autoship?
- No, we do not offer an autoship program.
Do you have a guarantee?
- Your satisfaction is guaranteed! Try our product(s) for 14 days and if you’re unsatisfied with your purchase(s) simply return in its original packaging for a full refund of the purchase price, less shipping and handling.
- Due to the nature of some of our products, preserved flowers, soaps and other bath and body products are not returnable. Please read our refund policy.
Where do I return the product if I’m not satisfied?
- Please read our Refund Policy. If returnable item, please request for a Return Authorization and return the product to:
Blue Dreams USA Inc
Returns & Exchanges
- 11700 Old Annapolis Road
- Frederick, MD 21701
- What is your customer service contact info?
- You may email us at: firstname.lastname@example.org